New York City Launches PARIS: A Revolutionary Online Platform for Sewer Permit Management

The New York City Department of Environmental Protection (DEP) has unveiled a groundbreaking online platform called the Permit and Review Information System (PARIS). This innovative system is set to transform the way licensed professionals and residents alike access and manage sewer permits and reviews. PARIS, which is replacing the outdated Water & Sewer Permitting System (WSPS), offers a user-friendly interface designed to streamline the permit application process and enhance communication between applicants and the Bureau of Water and Sewer Operations (BWSO).

PARIS caters to a diverse range of users, including Master Plumbers, Professional Engineers, Registered Architects, and non-licensed individuals. While licensed professionals are required to submit an authentication form to access the full range of features, non-licensed users can easily create an account to request records and hydrant flow tests. This inclusivity ensures that all stakeholders in the city’s water and sewer infrastructure can benefit from the new system.

Seamless Registration and Account Management

Setting up an account on PARIS is a straightforward process. Users simply need to visit the PARIS website, click on the Sign Up Now button, and follow the verification steps. Licensed professionals will need to complete an additional authentication form to unlock their specific privileges. Once registered, users will maintain their login credentials for future releases of PARIS, ensuring a smooth transition and continuous access to their account information.

The e-filing system offered by PARIS brings numerous advantages to its users. Permit applications can be created and filed electronically at any time, providing unprecedented flexibility. The system also offers real-time email notifications and easy access to application status updates, keeping users informed throughout the entire process. This level of transparency and accessibility marks a significant improvement in the city’s permit management system.

Comprehensive Features and Support

PARIS boasts an impressive array of features designed to cater to various permit requirements. Users can manage a wide range of permits, including repair and relay applications, tap connections, and sewer plugs. The platform’s intuitive interface allows for efficient navigation and streamlined application processes, saving time and reducing potential errors in submissions.

Understanding that users may need assistance, the DEP has established a dedicated PARIS Support Line at 718-595-3088. Additionally, users can reach out via email at [email protected] for any questions or issues they may encounter. This commitment to user support ensures that the transition to PARIS will be as smooth as possible for all stakeholders involved in New York City’s water and sewer operations. As PARIS continues to roll out in phases, it promises to revolutionize the way New Yorkers interact with their city’s water and sewer infrastructure management systems.